{"id":312,"date":"2026-05-05T22:27:54","date_gmt":"2026-05-05T22:27:54","guid":{"rendered":"https:\/\/crosslight.co.za\/?page_id=312"},"modified":"2026-05-08T12:15:08","modified_gmt":"2026-05-08T12:15:08","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/crosslight.co.za\/?page_id=312","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"312\" class=\"elementor elementor-312\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee2ee70 e-flex e-con-boxed e-con e-parent\" data-id=\"ee2ee70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-824dfa2 elementor-widget elementor-widget-heading\" data-id=\"824dfa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56f2304 e-flex e-con-boxed e-con e-parent\" data-id=\"56f2304\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a16b0b elementor-widget elementor-widget-text-editor\" data-id=\"8a16b0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><b> Introduction<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Cross Light (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) respects your privacy and is committed to protecting your personal information.<\/span><\/p><p><span style=\"font-weight: 400;\">This Privacy Policy explains how we collect, use, and protect your information when you use our website:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\ud83c\udf10<\/span> <a href=\"http:\/\/www.crosslight.co.za\"><span style=\"font-weight: 400;\">www.crosslight.co.za<\/span><\/a><\/p><ol start=\"2\"><li><b> Who We Are<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Cross Light is an online ticketing platform that facilitates the sale of tickets for events hosted by churches and faith-based organisations (\u201cEvent Organisers\u201d).<\/span><\/p><p><b>We act as a platform provider and do not organise or host events.<\/b><\/p><ol start=\"3\"><li><b> Information We Collect<\/b><\/li><\/ol><p><b>3.1 Personal Information<\/b><\/p><p><span style=\"font-weight: 400;\">We may collect:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full name\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email address\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing details\u00a0<\/span><\/li><\/ul><p><b>3.2 Payment Information<\/b><\/p><p><span style=\"font-weight: 400;\">All payments are securely processed via PayFast.<\/span><\/p><p><b>We do not store or have direct access to your card or banking details.<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Payment information is handled in accordance with PayFast\u2019s security and compliance standards.<\/span><\/p><p><b>3.3 Transaction Information<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tickets purchased\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Event details\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order history\u00a0<\/span><\/li><\/ul><p><b>3.4 Technical Information<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP address\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Browser and device information\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website usage data (via cookies and analytics tools)\u00a0<\/span><\/li><\/ul><ol start=\"4\"><li><b> How We Use Your Information<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We use your information to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process ticket purchases\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide customer support\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send important event updates\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Share necessary details with Event Organisers\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve our website and services\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comply with legal obligations\u00a0<\/span><\/li><\/ul><ol start=\"5\"><li><b> Sharing of Information<\/b><\/li><\/ol><p><b>5.1 Event Organisers<\/b><\/p><p><span style=\"font-weight: 400;\">When you purchase a ticket, your information (such as name and contact details) is shared with the Event Organiser for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Event management\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Entry verification\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Event communication\u00a0<\/span><\/li><\/ul><p><b>5.2 Service Providers<\/b><\/p><p><span style=\"font-weight: 400;\">We may share limited data with trusted third parties, including:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PayFast (payment processing)\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website hosting providers\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email communication tools\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">These providers are required to protect your information.<\/span><\/p><p><b>5.3 Legal Requirements<\/b><\/p><p><span style=\"font-weight: 400;\">We may disclose your information if required to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comply with legal obligations\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prevent fraud or misuse\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Protect our rights\u00a0<\/span><\/li><\/ul><ol start=\"6\"><li><b> Cookies &amp; Tracking<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We use cookies to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve website functionality\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analyse traffic and usage\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remember user preferences\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can control cookies through your browser settings.<\/span><\/p><ol start=\"7\"><li><b> Data Security<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We take reasonable technical and organisational measures to protect your personal information.<\/span><\/p><p><span style=\"font-weight: 400;\">However, no online system is completely secure, and we cannot guarantee absolute security.<\/span><\/p><ol start=\"8\"><li><b> Data Retention<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We retain personal information only for as long as necessary to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide our services\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meet legal and regulatory requirements\u00a0<\/span><\/li><\/ul><ol start=\"9\"><li><b> Your Rights<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Under the Protection of Personal Information Act (POPIA), you have the right to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access your personal information\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request corrections\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request deletion where applicable\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Object to certain processing\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">To exercise these rights, contact us below.<\/span><\/p><ol start=\"10\"><li><b> Third-Party Links<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Our website may contain links to third-party websites.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We are not responsible for their privacy practices.<\/span><\/p><ol start=\"11\"><li><b> Changes to This Policy<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We may update this Privacy Policy at any time.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Changes will be posted on this page with an updated effective date.<\/span><\/p><ol start=\"12\"><li><b> Contact Information<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\"><br \/>For any privacy-related queries:<\/span><\/p><p class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\ud83d\udce7<\/span><a href=\"mailto:info@crosslight.co.za\"><span style=\"font-weight: 400;\"> info@crosslight.co.za<\/span><\/a><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\ud83c\udf10<\/span> <a href=\"http:\/\/www.crosslight.co.za\"><span style=\"font-weight: 400;\">www.crosslight.co.za<\/span><\/a><\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Introduction Cross Light (\u201cwe\u201d, 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